Frequently Asked Questions
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Domestic delivery can take up to 5 business days.
International delivery can take up to 14 business days.
Due to global supply chain disruptions, delivery times may be longer than usual. -
All our products undergo quality control. Our warranty covers manufacturing defects.
This warranty applies to any defect related to design, manufacturing, or materials. Please notify us within two months of discovering the defect.
The warranty does not cover impacts, improper use, or any damage that is not attributable to a manufacturing defect.
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Yes, we offer partial or full refunds.
Please contact us to learn more about our refund policy. -
We work with major carriers as well as local delivery partners. Use the delivery cost estimator in your shopping cart to see your rates.
Adresses et Horaires
63 quai de la Tournelle, 75005 Paris
Showroom & Location d'exosquelettes
Lun - Ven : 10h - 20h
Sam : 10h - 20h
Dim : 10h - 20h
61 Avenue Kléber, 75116 Paris
Siège social · Service client · Rendez-vous personnalisé
Lun - Ven : 9h - 18h
Sur rendez-vous uniquement
contact@exoblue.tech