Frequently Asked Questions
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Domestic delivery can take up to 5 business days.
International delivery can take up to 14 business days.
Due to global supply chain disruptions, delivery times may be longer than usual. -
All our products undergo quality control. Our warranty covers manufacturing defects.
It applies to any defect related to design, manufacturing, or materials. Please inform us within 2 months of discovering the defect.
The warranty does not cover impacts, inappropriate use, or any damage not attributable to a manufacturing defect.
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Yes, we offer partial or full refunds.
Please contact us to learn more about our refund policy. -
We work with major carriers as well as local delivery partners. Use the shipping cost estimator in your cart to see your rates.
Adresse et Horaires
10 rue Geoffroy-Marie, 75009 Paris
Siège social · Service client · Rendez-vous personnalisé
Lun - Ven : 9h - 18h
Sur rendez-vous uniquement
contact@exoblue.tech